• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-28-2019 03:28 AM

HP Recommended
Product: HP laptop

boot device not found

Please install an operating system on your hard disk (3fo)

 This laptop is only 2 months old didn't expect to have any issues with it yet.... Can someone please tell me how to fix it

Tags (1)
1 person had the same question
4 REPLIES 4

‎12-28-2019 04:46 AM

HP Recommended

Hi

Warranty issue?

 

Was this reply helpful? Yes No

‎12-28-2019 03:11 PM

HP Recommended

@Irene420
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Did you make any changes to the settings of your PC prior to the issue?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎12-29-2019 05:18 PM

HP Recommended

It says 15  laptop PC on the bottom right it says 15-bs212wm.... Windows 10 home operating system

Was this reply helpful? Yes No

‎12-30-2019 01:52 AM

HP Recommended

Hi

So it is a   3TT16UA  --    HP NOTEBOOK - 15-BS212WM

http://partsurfer.hp.com/Search.aspx?searchText=3TT16UA

 

https://support.hp.com/gb-en/product/hp-15-bs200-laptop-pc/20395753/model/21503647/manuals

 

for future reference.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.