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niconiller
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Boot device not found

hp omen 15-ax201no
Microsoft Windows 10 (64-bit)

I have a pc that shows the boot device not found error when booting (after 2 to 10 boots, it will sometimes turn on just fine) 

I have also had the Kernel Security Check Failure.

I have also experienced the Video tdr failure 

 

Please help

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Boot device not found

Hello, I recommend to you execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

For more information about HP Hardware Diagnostics please see this: 
https://support.hp.com/us-en/document/c03467259

I am former Expert from French Community, and I am doing my best to help you with your question.
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niconiller
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Boot device not found

the second drive (samsung mzvlw256hehp-000h1 256gb) said not available dont know if this is a problem? but the other drive passed the test

thumbnail_image1.jpgthumbnail_image0.jpg

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Boot device not found

Hello, it is possible because your system is probably on this disc.. I recommend to you begin by backup all your datas and create your recovery media with HP Recovery Manager (if never created). 

I am former Expert from French Community, and I am doing my best to help you with your question.
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niconiller
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Boot device not found

can you explain this in more details please?

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Boot device not found

Hello, your solid state drive is faulty, so if you don't want loose your datas on your SSD you need to backup it on your other hard drive, or (the better) in an external drive, by copy/paste. 

 

And for reinstall Windows if you need to replace the SSD, you need use the software HP Recovery Manager if it is on your PC to create an external media to reinstall Windows. 

I am former Expert from French Community, and I am doing my best to help you with your question.
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niconiller
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Boot device not found

so you would suggest a hardrive replace on the ssd?

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Boot device not found

Hello, for begin I recommend to you install the last version of HP Hardware Diagnostic and retry the test:

https://www8.hp.com/fr/fr/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl...

 

If you have the same error, and if you have backup all your datas and created your Recovery kit, you can maybe replace your SSD. How old are your PC? 

I am former Expert from French Community, and I am doing my best to help you with your question.
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niconiller
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Boot device not found

i think it is from 2017 and i can not test the ssd drive, because only the second drive shows up in the hp diagnostics 

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Boot device not found

Hello, so your computer is not warranty, and if your SSD don't appears it is probably dead. If you have backup your datas and create your recovery kit you can buy a new m.2 PCIe NVMe SSD, with 256 Gb of storage or more, same this: 

https://eu.crucial.com/eur/en/ssd/series/P1?cm_re=ssd-category-_-hero-_-eu-p1-brochure-shop-now

I am former Expert from French Community, and I am doing my best to help you with your question.
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