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‎02-18-2021 11:13 AM

HP Recommended
Product: Hp stream laptop

when I turn my laptop on it says boot device not found on a black screen

1 REPLY 1

‎02-18-2021 11:23 AM

HP Recommended

Unplug any usb devices, sometimes laptops can try to boot to usb devices.  Unfortunately it's possibly a failing hard drive. You may be able to test the drive on boot by entering setup.  

https://www.youtube.com/watch?v=yZqzhJ7kawo

This may help.

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