• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-11-2022 09:47 AM - last edited on ‎05-16-2022 08:22 AM by HP Administrator

HP Recommended
Product: HP All-in-One PC 24-dp1000i (1K783AV)
Operating System: Microsoft Windows 11

I was updating my window11 and all of sudden I got an error message and then my pc restarted. Then, I received boot device not found message, with please install an operating system on your hard disk. My system recovery isn't working as well. I tried the legacy support from BIOS setup but there is no legacy support. 

Please help me!! 

5 REPLIES 5

‎05-11-2022 10:40 AM

HP Recommended

hi

check, and try fix mbr

https://support.hp.com/us-en/document/ish_3053911-2842957-16

 

https://softwarekeep.com/help-center/solution-for-no-boot-device-found-on-windows-10

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎05-13-2022 08:51 AM

HP Recommended

I have fixed the corrupt mbr and it shows 0 windows installation. I tried to reinstall windows via USB key. I did custom install and it's not showing any drivers to install. 

Was this reply helpful? Yes No

‎05-13-2022 12:47 PM

HP Recommended

you talk about this ?

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎05-14-2022 11:49 AM

HP Recommended

I did extract the Intel Rapid Storage Technology drivers via the USB but it doesn't allow me to format the drive. I have attached the image. Screenshot (49).pngScreenshot (47).png

Was this reply helpful? Yes No

‎05-15-2022 01:58 AM

HP Recommended

Sorry, I don't have experience with bitlocker which seems to be your problem after all

I read somewhere that it should be possible, but first you have to format the hard disk completely

 

Check this

https://superuser.com/questions/1554275/windows-10-installation-bitlocker-drive-encryption

https://www.intel.co.uk/content/www/uk/en/support/articles/000057346/intel-nuc.html

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.