Boot drive cannot be found

[Jogan101]

Hey, my laptop has a problem finding the boot drive when it starts up. I think my hard drive might be gone beyond all repair.

[GBL84 · Accepted solution]

Hello @Jogan101,

Welcome to FORUM !!!

1) Try to reseat the hard drive and see if that works.

2) Perform Harddrive test if possible. Replace if it says Failed.

3) Try to Restore BIOS default settings.

The below document will help you : 

https://support.hp.com/in-en/document/c01443463

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[Jogan101]

Hello @GBL84

I did a hard drive test and it failed. So I'll need to get a new hard drive. Would you have any suggestions on what hard drive to purchase for the model and would going to the likes of PC world be able to help with this situation as in installing the hard drive.

Thanks
Jogan101

[GBL84]

Hello @Jogan101,

Thank you for your reply !!

Sorry to know that the drive Failed.

As per your unit specs it has 1 TB 5400 rpm SATA  Hard Drive.

Specs : https://support.hp.com/si-en/document/c04826827

It will support the below configurations 

2-TB, 5400-rpm, 2.5-inch 801808-005
1-TB, 5400-rpm, 2.5-inch, hybrid 8 GB SSD 731999-005
1-TB, 5400-rpm, 2.5-in 778192-005
750 GB, 5400 rpm, 2.5 in 778190-005
500-GB, 5400-rpm, 7 mm, hybrid 8 GB SSD 732000-005
500-GB, 5400-rpm, 2.5 inch 778188-005
Hard Drive Hardware Kit (brackets and connector) 809296-001

NOTE: The hard drive spare part kit does not include the hard drive bracket

Yes !! PC world should be able to help you with this  .

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee