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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot error and hard disk not installed

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12-31-2019 10:47 AM
I pressed the power button on my laptop and there was an error with the error code as memory_management. I restarted my laptop and the laptop was working but freezing again and again. So I restarted it once again and a message stating “ Boot device not found. Please install an operating system on your hard disk. Hard disk (3F0)” I tried a hard reset and using the hard drive check but a message “no hard drive installed. Please check that the power button and data cables are connected properly.” I had this issue a few days back and on restarting the computer the problem disappeared. But now this is what is shown every time I start the laptop. People over at hpchat suggest to change the hdd. Is there any other way I can resolve this??
01-02-2020 02:23 PM
Welcome to HP support community.
Step 1: Perform a hard reset (does not affect your personal files)
HP Notebook PCs - Performing a Hard Reset or Forced Reset
Step 2: Restore BIOS default settings
Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)
Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here (Generic)
Step 5: Perform an HP System Recovery
If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee