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Boot failure

HP Recommended
17-ak001ur
Microsoft Windows 10 (64-bit)

15910086134537444223032292154428.jpg

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@Tim138 

That error message means your hard drive has failed or is failing and needs to be replaced.

 

Once you have the replacement, then If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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