Boot failure

[Rose98765]

Hi,

I need some help. My laptop does not boot any more and stays in a kind of recovery loop. The memory quick check failed with the code 

ME1K8W-000BRS-XD6V61-002503

What does this meen?

Thanks for your help

Cheers

[Paul_Tikkanen · Accepted solution]

Hi:

Enter the required information at the link below and it should provide a general overview of the problem and the most likely way to fix it.

HP Customer Support - Service Center

Based on the information you posted, you will most likely have to replace a failed memory chip.

[Rose98765]

Hi Paul,

thank you very much for your reply. Good job. I removed one RAM stick and it works.

Best regards

[Paul_Tikkanen]

You're very welcome.