• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-23-2020 10:55 AM

HP Recommended

That's the problem i can't get the laptop to boot from either USB flash drive or the DVD.

Was this reply helpful? Yes No

‎08-23-2020 12:18 PM

HP Recommended

As I wrote yesterday, those are the only ways I know of to get the PC to boot from either a USB flash drive or DVD, so unfortunately I won't be able to offer any additional help.

Was this reply helpful? Yes No

‎08-25-2020 06:21 AM

HP Recommended

I fixed the problem by updating the BIOS.  It was at version F08 and the latest update made it F32.  But I'm not sure if it was the actual update that fixed it or if was just rewriting or refreshing the BIOS.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.