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‎11-19-2024 09:21 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I am unable to boot into bios using external usb (wired) keyboard while the internal keyboard of my laptop (Probook 640-G5) is working fine. There is no problem with my external usb keyboard, it's just that the laptop doesn't recognize the external keyboard during boot up. On my old laptop (HP Pavilion G6 series, a 2nd gen intel i5) i can enter the bios using external usb keyboard without any problem. Please help!

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