Boot issue Black Screen then Off

[LucaFrantz]

I have the F.28 Bios Update and Windows 11 (24h2) my Laptop will Boot only after two tries, after a long time powered down, or when i connect the charger before trying to Boot, it also has some Sleep mode issues, like turnning of when trying to wake the computer,, I also cant downgrade my Bios Version, and the only version thats Newer is the F.29 which is not better could someone please help. 

[Elohi_NR]

Hi @LucaFrantz,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm sorry to hear about the frustrating boot and sleep mode issues you're facing with your laptop, especially after updating the BIOS—it can be incredibly disruptive when basic functionality is affected.

• Have you experienced any error messages or beeping sounds during boot attempts or when the laptop fails to wake from sleep?
• Does the laptop exhibit the same behavior when running solely on battery or charger, or is the issue consistent in both scenarios?
• Have you recently installed any new hardware or software that might coincide with these issues?

Let's try these steps. 

Perform a Hard Reset:

• Disconnect all external devices and unplug the charger.
• Press and hold the power button for 15-20 seconds to drain any residual power.
• Reconnect the charger, power it on, and see if the boot issue persists.

Reset BIOS Settings:

• Access the BIOS menu during startup by pressing F10 repeatedly.
• Once in the BIOS, choose Restore Defaults or Load Optimized Defaults, then save and exit.
• Restart the laptop and check if the issue is resolved.

Disable Fast Startup in Windows:

• Open Control Panel > Power Options > Choose what the power buttons do.
• Click Change settings that are currently unavailable, then uncheck Turn on Fast Startup.
• Save changes, restart the system, and test boot and sleep functionality.

Reinstall or Repair Chipset Drivers:

• Visit the HP Support website for your specific laptop model.
• Download and install the latest chipset drivers and Intel Management Engine Interface (IMEI) drivers, which can resolve power-related issues.

Perform a BIOS Recovery:

• Create a BIOS recovery USB drive using the HP BIOS Update tool, which can be downloaded from the HP Support site.
• Boot the laptop with the USB drive inserted and follow the recovery prompts. This can sometimes resolve corrupted BIOS-related behavior.

If the problem persists, contacting HP phone support might be necessary for further assistance.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[LucaFrantz]

Now it happens after I restart the laptop and there are no errors beeping that I have seen or heard and I was happening when I first installed the Bios  update there's no way that I know of to downgrade my Bios ad the newer version is nit thar much better please could you release a new bios update that fixes those issues

[Elohi_NR]

Hi @LucaFrantz,

I am sorry, but you may have to wait until further updates are available. 

However, I recommend contacting phone support to see if they have any alternative. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.