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HP Recommended
HP Pavilion 14ce
Microsoft Windows 10 (64-bit)

Hi.... My laptop is not getting on. Only drive light (near USB ports) is blinking.  Kindly suggest how to resolve 

1 REPLY 1
HP Recommended

@NK2020 

The drive light will blink whenever Windows is accessing the drive.  IF it is blinking slowly, and not rapidly or on solidly, that is an indication that Windows is having problems accessing the drive -- most likely indicating drive failure.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.



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