• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎11-09-2023 12:23 AM

HP Recommended
Product: HP EliteBook 835 13 inch G10 Notebook PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Since we had problems with some older models due to insufficient memory, we created policy that sets the graphics memory to 256MB to save some memory for applications. However, this resulted in a boot loop on our new HP EliteBook 835 13-inch G10, where this setting must be set to "auto" or "512MB". The graphics driver crashed on boot when we set it to 256MB. Just in case anyone else is experiencing this issue.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.