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- Notebooks
- Notebook Boot and Lockup
- Boot looping (or restart loop)
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07-07-2022 08:57 AM - edited 07-07-2022 09:00 AM
So, yesterday I decided to reset my PC (keep files) since I had 28 gigabytes left on my disc
so I wanted to remove my apps and stuff to see it it helped, and after a short time I closed my computer since my mom was taking me to a appointment, after I came home I opened up my computer to it being 50% done, and my dumb self turned it off and turned it back on just to go straight into WinRE, it failed system repairs and it won't reset, I ran chkdsk and sfc and don't know what to do, I have two windows 11 operating systems apparently and when I choose the other one it would just keep on restarting, and the first one will do a boot loop. What do I do? It sucks not having a PC.
07-10-2022 12:44 PM
Hi @Kidsofmother
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that your system is stuck at WinRE. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you perform a recovery of your operating system and let me know the outcome of it. Here is a link that will help: https://support.hp.com/in-en/document/c04641788
Hope this helps! Keep me posted.
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