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‎09-16-2017 03:05 PM

HP Recommended
Product: HP ENVY - 15t-as100 CT
I just updated my computer for a manadory update to shut down. Now when I log on, it takes forever to load but I can sign in. After I sign in, the screen is black for at least 5 minutes before it loads. I think I have Windows 10. Help!
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2017 06:49 PM

HP Recommended

Hi:

 

HP has just released this fix...

 

TITLE: HP Image Enhancement for System Logon

VERSION: 1.00 REV: A PASS: 1
DESCRIPTION:
This package provides an update to HP image prevents/fix long system logon
process.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP81965.exe
SOFTPAQ MD5: 6c95f0e2e0779fa4f23039ac59cdd114
SUPERSEDES: None
EFFECTIVE DATE: September 16, 2017
CATEGORY: Software-Solutions
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Workstations;Consumer Desktops;Notebooks

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-17-2017 06:49 PM

HP Recommended

Hi:

 

HP has just released this fix...

 

TITLE: HP Image Enhancement for System Logon

VERSION: 1.00 REV: A PASS: 1
DESCRIPTION:
This package provides an update to HP image prevents/fix long system logon
process.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP81965.exe
SOFTPAQ MD5: 6c95f0e2e0779fa4f23039ac59cdd114
SUPERSEDES: None
EFFECTIVE DATE: September 16, 2017
CATEGORY: Software-Solutions
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Workstations;Consumer Desktops;Notebooks

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

Was this reply helpful? Yes No
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