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‎11-05-2021 10:29 PM

HP Recommended
Product: HP ENVY Notebook 13-ab004na
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys.. I Have a problem with the laptop. I can not open it and start the windows normally because it keeps asking for boot I did try to press f3 as requested but it does not show anything. Can anyone please do kindly help me asap, please? I have an important job inside the laptop that needs to be reported soon. Please help me. Thanks a lot. Ika

Category:
1 REPLY 1

‎11-06-2021 09:30 AM

HP Recommended

@Nofri 

And, I presume this job info is so critically important that you have not bother to back it up to USB stick, right?

 

I don't know why you thought F3 would do anything -- as the usual function keys are F9 for boot device list, f11 for reset, and F2 for BIOS options.

 

You need to provide the specific message it is showing, not a generic remark.



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