cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
SirrM
New member
1 0 0 0
Message 1 of 2
133
Flag Post

Boot

‎04-26-2021 03:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

HEEELLLLLLPPPP!!!!

 

Failure id: GGFB3K-7MVKL-XD7WMF-C0AB03

product id: P5S34EA#ACQ

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,400 64,964 22,065 33,984
Message 2 of 2
Flag Post

‎04-26-2021 04:28 PM

HP Recommended

Hi:

 

You are missing a character from the second string of characters in the code you posted, but it means that you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure...

 

h10032.www1.hp.com/ctg/Manual/c04653884.pdf

 

You may want to consider replacing the 2.5" mechanical hard drive, with a better performing 2.5" solid state drive (SSD).

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation