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- Notebooks
- Notebook Boot and Lockup
- BootOrder not found

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06-13-2024 10:35 AM
Hi @Muddassir1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're encountering an issue where your laptop is attempting to boot from a non-existent Ubuntu entry in the boot order, causing it to fail to boot into Windows normally. Here’s how you can resolve this issue:
Method 1: Fixing Boot Order from BIOS/UEFI
Access BIOS/UEFI Settings:
- Restart your laptop.
- During the startup process, repeatedly press the BIOS key (often F2, F10, Del, or Esc depending on your laptop model) to enter BIOS/UEFI settings.
Navigate to Boot Options:
- Once in BIOS/UEFI, navigate to the "Boot" or "Boot Order" section. The exact wording may vary depending on your BIOS/UEFI interface.
Check Boot Order:
- Look for any reference to Ubuntu or a Linux bootloader (such as GRUB) in the boot order list.
- If you find an entry related to Ubuntu or GRUB, delete or remove it from the boot order list.
Set Windows Boot Manager as First:
- Ensure that "Windows Boot Manager" or the specific Windows entry is set as the first boot option.
- Save the changes and exit BIOS/UEFI settings. This typically involves pressing F10 or selecting an option to save and exit.
Restart Your Laptop:
- Let your laptop restart and see if it boots into Windows successfully now.
Method 2: Repair Windows Boot Loader (if necessary)
If adjusting the boot order doesn't resolve the issue, you may need to repair the Windows Boot Loader using the Windows recovery environment. Here’s how to do it:
Boot into Windows Recovery Environment:
- Insert a Windows installation USB or DVD (you can create one from another Windows PC if needed).
- Boot your laptop from the installation media. You may need to change the boot order temporarily in BIOS/UEFI settings to prioritize the USB or DVD drive.
Repair Your Computer:
- When prompted, choose "Repair your computer" instead of installing Windows.
Troubleshoot Options:
- In the "Choose an option" screen, select "Troubleshoot."
Advanced Options:
- Select "Advanced options."
- Choose "Startup Repair" and follow the on-screen instructions to let Windows diagnose and repair any issues with the boot loader.
- After the repair process completes, restart your laptop and see if it boots into Windows properly.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support