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‎05-19-2019 06:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I spent few days trying to install the Windows 10 ISO on my laptop:

I reset my BIOS settings, since it didn't work, yet still nothing. The USB doesn't appear in the BIOS menu.

Any suggestions?

1 REPLY 1

‎05-20-2019 03:15 PM - edited ‎05-20-2019 03:16 PM

HP Recommended

@hamuto I'm afraid HP doesn't recommend or support upgrading/installing an OS using the method you've been attempting, instead you may click here to obtain a recovery media if you haven't created one on your own and use it to reinstall a fresh copy of the Windows 10 OEM version of the OS on your device to resolve the concern: Click here for steps on performing recovery if you already own a recovery media from HP

 

I hope that answers your query,  

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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