05-19-2019 06:56 AM
I spent few days trying to install the Windows 10 ISO on my laptop:
- I downloaded the ISO from the Microsoft official website.
- I used the latest version of rufus to format my USB. (rufus 3.5)
- I've disabled the secured boot like they said on the net. (I've searched for long time).
I reset my BIOS settings, since it didn't work, yet still nothing. The USB doesn't appear in the BIOS menu.
05-20-2019 03:15 PM - edited 05-20-2019 03:16 PM
@hamuto I'm afraid HP doesn't recommend or support upgrading/installing an OS using the method you've been attempting, instead you may click here to obtain a recovery media if you haven't created one on your own and use it to reinstall a fresh copy of the Windows 10 OEM version of the OS on your device to resolve the concern: Click here for steps on performing recovery if you already own a recovery media from HP
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