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whitenoise84
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Message 1 of 2
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Flag Post

Booting from external SSD not recognized

HP Recommended
HP ZBook 15 g2
Microsoft Windows 10 IOT

Hi,

 

I'm trying to boot ubuntu from my external ssd (samsung T7 500gb), but when in the boot menu my laptop (HP Zbook) does not seem able to find the external SSD.

 

Both fast boot and secure boot are disabled and booting from an external usb is enabled. The external ssd should be bootable in UEFI mode (also tried legacy just to be sure but it wasn't recognized).

 

If anyone can help me out here that would be great. I have no idea what else I need to change in the boot settings to make this work or whether hp simply does not support booting from an external ssd/hdd.

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@whitenoise84 

I'm sorry, but HP does not provide support for Linux distros -- including boot and installation issues.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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