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04-06-2020 08:50 AM
On powering on Hp logo with preparing to repair appears , after that black screen with no activity for 30-40 mins, but hdd led is lit continuously on.i am not able to get in to recovery by pressing f9. I have important files on laptop. Please help. Thanks
04-10-2020 03:03 PM
@Parag20 The best way to get out of the Windows Automatic Repair loop is to disable early launch anti-malware protection. You can do this from Command Prompt in the Windows Boot Options menu which will begin to appear after your restart your computer several times.
1) Navigate to Troubleshoot > Advanced Options > Startup Settings. Your computer will restart then present you with a list of options.
2) Choose "Disable early launch anti-malware protection".
3) Restart your PC and check if you can boot into Windows.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
04-13-2020 12:51 PM
@lowboymisty Do you have the same product as the OP? If not, here's what I need:
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Also, are there any other steps that you may have performed? do tell.
Please elaborate.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.