Booting

[Essie9]

Please my laptop is not turning on

The caps lock and f12 key keeps blinking 

The laptop keeps make some noise 

[Alden4]

Hi @Essie9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The blinking lights and noise you're experiencing could indicate a hardware issue with your HP laptop. Here are some troubleshooting steps you can try.

Count the Blinks: HP laptops often use blink codes to indicate specific issues. Count the number of times the caps lock and F12 keys blink. This code can help identify the issue (e.g., RAM, CPU, or hard drive).

Perform a Hard Reset:

• Disconnect all external devices (USB drives, external monitors).
• Unplug the power cord and remove the battery (if possible).
• Press and hold the power button for 15-20 seconds to drain any residual power.
• Reconnect the power cord (leave the battery out for now) and try turning on the laptop.

Check for Overheating: Ensure that your laptop is on a flat, hard surface with adequate ventilation. Sometimes, overheating can cause boot issues.

Reseat RAM and Hard Drive: If you're comfortable opening your laptop, you can try reseating the RAM and hard drive. Sometimes, a loose connection can cause boot failures.

Inspect the Fan: If the noise you hear is from the fan, it may be struggling to spin properly, which can cause boot issues. Ensure the fan area is clean and free from dust.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support