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HP Recommended
Hp 15-ra060nq

Hi 

I’ve just bought brand new laptop and won’t start windows 

Us coming up the following 

1.boot menu - free dos, documents

2.load free dos including himem xms memory driver or 

Load free dos without drivers 

3 .c 1_  then nothing loading 

is anyone know how to sorted out pls ?

 

 

1 REPLY 1
HP Recommended

@George784 

 

It did NOT come with Windows. Only FreeDOS 1.2. Its specs

 

     https://support.hp.com/au-en/document/c05956487

 

You have to pay to get Windows License, download Windows 10 and install to your machine. You can install Windows 10 first then buy a key to activate.

 

Regards.

 

BH
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