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HP Recommended
HP Spectre x360 - 13t-ap000 CTO
Microsoft Windows 11

I have a Spectre X360 and it will not power on. There's a burning smell when I plug in the charger. Please advise on how to correct this issue. I would hope a $1300 laptop would last longer.

1 REPLY 1
HP Recommended

Hi @TheKFree,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I have reviewed the case. I will be delighted to assist you and also noticed that you've reached out for the first time. Please help us with the following details on a private message, which will help us in escalating this case further.

 

First Name:
Last Name:
Serial Number:
Product ID:
Contact number:
Full Address:
Country:
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Email:

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Take care and have a good day.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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