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HP Recommended
HP CHROME

HOW DO I SOLVE THE HP CHROME BOOK LOCK BY THE SCHOOL ADMINISTRATOR? THIS IS A SECOND-HAND SYSTEM SHIPPED TO NIGERIA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DBLUVED1,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Take care and have a good day.
Gaya1239 – HP Support.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @DBLUVED1 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

Here's the situation with a second-hand HP Chromebook locked by AchievementFirst.org administrator:

  • Restricted Chromebook: School administrators often implement restrictions on Chromebooks to manage student activity. On a second-hand device, these restrictions remain.
  • Limited Options: Bypassing these restrictions can be difficult and often contravenes the school's policies. Here are some approaches, but proceed with caution:

1. Contact AchievementFirst.org (Preferred):

  • This is the safest and most recommended approach. AchievementFirst.org might be able to help remove their administration if you are the legitimate owner. Explain you acquired the Chromebook second-hand and provide any proof of purchase you have.

2. Powerwash (Resets to Factory Settings):

  • This removes all data and settings, including the school administrator's lock. However, it also erases your data.
  • Search for "How to Powerwash a Chromebook" online for specific steps.

3. Developer Mode (Caution Advised):

  • Enabling Developer Mode bypasses some restrictions but can be risky. It may void warranties and make the Chromebook unstable. Not recommended unless you're comfortable with technical procedures.
  • Search for "Enable Developer Mode Chromebook" at your own risk.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Thank you for this comprehensive possible solution, however I have tried all step to no avail.

Step 3, developer mode would have maybe work for me but, it showing DEVELOPER MODE IS DISABLED ON THIS DEVICE.

any idea how I can enable it?

Thanks once again

HP Recommended

Hi @DBLUVED1,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Take care and have a good day.
Gaya1239 – HP Support.
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