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Victus by HP Laptop 16-d0006nj

Hi everyone.
I have a problem with my Victus by HP Laptop 16-d0006nj, whenever i play a game WHILE MY LAPTOP is PLUGED IN or when the battery drain. the laptop suddenly freezes and i have to turn it of through the power button and a CMOS 502 message displayed as the following: 

The CMOS checksum is invalid.
The CMOS will be reset to the default configuration and will be rebooted.
Please check your BIOS Setup options to see if they changed.
CMOS Reset (502)
ENTER - Reboot the system

Can somebody help me to fix it?

Thanks it advance...

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