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HP Recommended
Microsoft Windows 11

I am having hp pavilion x360 laptop where I am getting black screen post power on ,some times it gives CMOS 502 error .as there is no CMOS battery in the laptop please let us know what could be the solution.

Laptop battery is in very good condition.

Also let me know if any alternate solution for this 

 

Thanks

 

1 REPLY 1
HP Recommended

Hi @Kamila123,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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