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CPU Blink code

Microsoft Windows 10 (64-bit)

I keep my laptop in a tote on top of my dogs kennel, they go excited one day and did a lot of moving and jumping around and caused the tote to fall, my laptop is showing a blink code error 1 on the caps lock button which says it's a cup fault, I replaced the CPU still no go, just replaced the motherboard still same blink code, I tried it with both processors and now I'm out of ideas with this one. I'm usually pretty good about fixing these things but this one has me stumped.

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CPU Blink code



Thank you for posting your query on HP Community,


As this is a hardware issue, please reach out to the HP Support in your region regarding the service options for your computer.


Hope this helps!


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