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- Can I clone hard drive that has error code?

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03-31-2021 02:53 AM
Hi,
You can try, but I believe it will not work. Does the error code have to do with the system or is it a hardware error code.
The best idea is to perform a clean install with the latest OS. You can create a USB Drive on a different PC with Windows 10 on it here
https://www.microsoft.com/en-us/software-download/windows10
or you can create a USB drive with HP cloud recovery tool
https://support.hp.com/us-en/document/c06162205
Then you can get a USB to SATA cable and try to recover your personal data from the old drive.
Example
If you are replacing the drive, I would suggest to replace with an SSD.
Hope it helps,
David
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