01-19-2020 09:14 AM
I can not enter the bios of my laptop. While booting up if i press f10 or del key, the screen goes blank and nothing happens. But my laptop boots to windown normally if i don't do anything. If I repeatedly press f10 while booting up, there is a beep sound. I am not sure what is happening. I tried removing power and battery and pressing power button for 15 seconds (hard reset) without any result.
01-21-2020 12:36 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Start the computer and press ESC during the initial startup screen.
- Choose to enter BIOS setup.
- Use the arrow keys to select the BOOT tab.
Click here: https://support.hp.com/in-en/document/c00364979 to know more about BIOS
Hope this helps! Keep me posted for further assistance.
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