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Locked

‎03-22-2024 09:03 PM

HP Recommended
Product: HP Notebook - 15-dw1083wm
Operating System: Microsoft Windows 11

I have full access to my HP OS but now I wish to upgrade it to a more storage SSD but I can't enter the bios cause i forget my admin pwrd... I wanna clear it

Category:
1 REPLY 1

‎03-23-2024 01:51 PM

HP Recommended

You should have written it down -- as we have no way of accessing or recovering it, nor do you NOW.


BIOS (and Power) passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.


I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.


Therefore, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


Sorry -- we are unable to assist you with that.



I am a volunteer and I do not work for, nor represent, HP
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