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‎02-27-2022 03:46 PM

HP Recommended
Product: HP Pavilion - 15t-cu000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Since a few months ago my notebook has booting problems. It gets to the Windows loading screen and stays there indefinitely with some disk drive's led action at first, but then stops. The only solution I have found is using a hairdryer to heat the PC and then after a few tries it boots. I ran most of the HP diagnostics with no success. Sometimes when the computer is on I perceive small frame jumps or micro-freezes that are next followed by this booting problem after power off.

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3 REPLIES 3

‎02-27-2022 04:31 PM

HP Recommended

Going for a windows reset

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‎03-03-2022 11:31 PM

HP Recommended

After the Windows reset, the problem is back, but I found a new workaround. Apparently, when the computer is stuck at the loading screen, simply opening the optical disk reader unstucks the loading screen and lets me get into Windows. I think Windows tries to find a boot option there or simply there could be a bug related to it.

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‎03-04-2022 12:00 PM

HP Recommended

Hi, 

 

Had a similar issue with a previous laptop of mine. I found that changing the boot device order and enabling secure boot fixed the issue for me.

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