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HP Recommended
HP Notebook - 14-cf0006nx
Microsoft Windows 10 (64-bit)

Hello

 

Im trying to load into uefi but it doesnt let me because it restart loop. I can still open the BIOS. When running uefi and opening BIOS it says no disk connected to system.

Legacy work fine, its just i need to switch to download windows 11, windows 11 needs secure boot to download/install, I really want to boot on uefi, My bios is insydeh20  version F.63

Thanks

5 REPLIES 5
HP Recommended

Hi @orangePx

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and update BIOS. Once done, let me know the outcome of it: https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139937.exe 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello, Thanks for your response.
I tried updating the bios. Nothing new. Same version. I tried booting into uefi, Doesn't work, It dont show any disks connected , But in legacy it shows all disks.
Also, No. I did not make any hardware changes. 
Thanks

HP Recommended

Could you please run a hardware scan and let me know the outcome of it?

Here is a link that will help: https://support.hp.com/us-en/document/ish_2854458-2733239-16 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Disk Read Verify : passed
Video Memory Fast Check : passed
IRQ Test : passed
Wireless IRQ Test : passed
ROM Test : passed
Wireless ROM Test : passed
Fast CPU Stress Test : passed
Battery Check: WEAK_NO_AC Charge State: NOT AVAILABLE

 

 

 

HP Recommended

Thanks for your response.

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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