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‎09-27-2022 07:35 AM

HP Recommended
Operating System: Microsoft Windows 10 IOT

Hi, I can't go beyond my HP computer login screen. I have everything none seems to be working and I keep getting this messages:

1.  "Something happened and your PIN isn't available. Click to set up your PIN again."

  1. When I click what is below that message, the following comes up: "Set up my PIN",  then I clicked it and it comes up with "Just a moment" and then a white box pops up saying "Search for app in Store? You need to install an app for this task. Would you like to search for one in the Store?" When I clicked “YES” or “NO” it doesn’t load and still comes up saying "Something happened and your PIN isn't available. Click to set up your PIN again." 

I have done all the troubleshooting and nothing is working.

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