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‎06-18-2021 08:49 PM

HP Recommended
Product: Ho 17

I bought a display computer today. I can’t get past the administrator name to make it mine. Can’t get to start menu or anything

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1 REPLY 1

‎06-19-2021 07:49 AM

HP Recommended

@Kelstl 

That's why it's a really BAD idea to buy those -- because we here have no way to assist you in bypassing the security to get into the laptop.  IF you can, go back to the place and get them to provide you their login info.  If they will not do that, then insist THEY boot into Windows and remove the password for you.



I am a volunteer and I do not work for, nor represent, HP
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