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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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That's why it's a really BAD idea to buy those -- because we here have no way to assist you in bypassing the security to get into the laptop. IF you can, go back to the place and get them to provide you their login info. If they will not do that, then insist THEY boot into Windows and remove the password for you.
I am a volunteer and I do not work for, nor represent, HP
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