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‎08-25-2022 09:00 PM

HP Recommended
Product: HP ENVY - 17t-ce100 CTO
Operating System: Microsoft Windows 11

Can't access BIOS with quickstart  anymore in windows 11. Holding down the fn+F10 doesn't work anymore. My fingerprint reader stopped working and there's no way to run the BIOS after uninstalling it. Device manager reloaded the current driver after using "sense new hardware" but it still doesn't work. When I look for drivers in HP it assumes that I am still running Windows 10 and doesn't even let me select 11 as my OS. So how to get to the BIOS or else just how to turn off quickstart so that I can boot slower to open BIOS the old way?

1 REPLY 1

‎08-25-2022 09:07 PM

HP Recommended

Hello @sle2 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Enter BIOS

- Shutdown computer and wait five seconds

- Power on computer and then immediately press the [ESC] key repeatedly until the Startup Menu opens

- Press <F10> to enter BIOS

 

(2) Please report your results

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