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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Can’t log in to computer

Create an account on the HP Community to personalize your profile and ask a question
04-24-2021 12:28 PM
I can’t sign on. I get a small box on the upper asking for a PIN number but I don’t remember it. After trying a few times it tell me to go to the windows log on screen but it won’t get me there
04-24-2021 02:10 PM
Hi OliverbankS,
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards.