Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-25-2018 10:49 AM

HP Recommended
Product: XOH92UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Cannot open my laptop top cover. I "thought" I just lifted and it came up and open.  Haven't used it for about 5 months and suddenly it seems locked closed.  What should I do to open the top cover so I can use it?

 

1 REPLY 1

‎01-25-2018 04:07 PM

HP Recommended

Are you maybe trying to open it from the wrong side? If you look down at the top of your closed laptop with the front end facing you, the "HP" logo should be upside down.

I am an HP employee.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.