Can't switch on

[Suzz333]

There is a light when I press the power button but the screen doesn't show. It stays black and I tried all the methods but it didn't work. I'm desperate to make it work again, because it is a must for school. The keyboard light button is on, but when I press it the keyboard doesn't light up. Please help! And no fan sounds are heard when I press the on button either.

[GBL84 · Accepted solution]

Hello @Suzz333,

Sorry To know !!

This could be a Hardware issue .Is your PC under warranty ?

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Thank You,

GBL84

I am not an HP Employee