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HP Recommended
Elitebook

Hi I have a HP elitebook  but unable to get past password screen as the keyboard isn't recognising letters only numbers

2 REPLIES 2
HP Recommended

@Viv16 

Is it a password or is it a PIN? Asking because the default settings for PINs is numeric only.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

It was the password. What I did was to log on to my Microsoft account create a pin (numeric) in oder to log into my laptop which has worked 👍

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