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‎08-18-2019 12:43 AM - edited ‎08-18-2019 12:47 AM

HP Recommended
Product: HP 630 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello. Upon opening my laptop, I tried to access or open the startup menu by pressing the Escape key multiple times, as instructed, however instead of the menu appearing, the black screen showed how low the battery of my laptop is, and that it should be changed or something of that sort. And right after this text it showed the text which said to press "enter" to continue the startup, along with a link provided at the bottom, without showing the startup menu at all. Please devise alternative ways to access the startup menu.

Thank you.

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