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kalifaxy Honor Student
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Cannot create a BIOS recovery flash drive

‎09-22-2019 06:14 AM

Product: HP-G62-a20SQ
Operating System: Microsoft Windows 7 (64-bit)

After BIOS update my laptop cannot boot even BIOS.

On another working LapTop under windows 10 pro I tryed to create recovery flash drive on blank fat32 usb stick, but I receive the next two error masages:

 

1. IHISI : Get support mode fail in SMI,

2. BIOS did not support InsydeFlash.

 

Plese help me how to create my BIOS recovery flash drive.

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HP Support Agent
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Cannot create a BIOS recovery flash drive

‎09-24-2019 05:53 PM

@kalifaxy

 

If you have already gone through all the steps suggested in this link: https://support.hp.com/in-en/document/c02693833 and if the issue persists, I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

 

 

 

 

Raj1788
I am an HP Employee 

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