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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Cannot create a BIOS recovery flash drive

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09-22-2019 06:14 AM
After BIOS update my laptop cannot boot even BIOS.
On another working LapTop under windows 10 pro I tryed to create recovery flash drive on blank fat32 usb stick, but I receive the next two error masages:
1. IHISI : Get support mode fail in SMI,
2. BIOS did not support InsydeFlash.
Plese help me how to create my BIOS recovery flash drive.
09-24-2019 05:53 PM
If you have already gone through all the steps suggested in this link: https://support.hp.com/in-en/document/c02693833 and if the issue persists, I would personally suggest you contact our HP Support.
Click here: www.hp.com/contacthp
Keep me posted on further assistance. Hope that helps!
Have a great day ahead!
Raj1788
I am an HP Employee