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HP Recommended
HP Laptop PC 15-dw3000 (1A3X9AV)

I recently got a laptop from a family friend that had no storage drive.  I bought a crucial p2 500gb nvme ssd for it and now need to install windows.  However when I go to install windows it does not show up in the windows installer.  I have narrowed down the issue to it being set up in a raid mode instead of AHCI but I do not know how to change this.  There is also no advanced option in the bios (Insyde version F.43).
How do I get the drive to show up in the windows installer or get to the advanced option?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation processor...

https://support.hp.com/us-en/drivers/selfservice/hp-laptop-pc-15-dw3000/37506289/model/2100000419

HP 17,3-Zoll-Laptop-PC 17-c0000 (2W0J5AV) Windows 10 install... - HP Support Community - 8162023

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

3 REPLIES 3
HP Recommended

hi

No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation processor...

https://support.hp.com/us-en/drivers/selfservice/hp-laptop-pc-15-dw3000/37506289/model/2100000419

HP 17,3-Zoll-Laptop-PC 17-c0000 (2W0J5AV) Windows 10 install... - HP Support Community - 8162023

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you much

HP Recommended

😉

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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