Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
dangaioh Student
Student
1 0 0
Message 1 of 2
212
Flag Post
HP Recommended

Solved!

Cannot reset BIOS password

Microsoft Windows 10 (64-bit)
I reset the bios by unplugging battery, but the password still remains.
When I enter the BIOS password incorrectly 4 times the system is locked, but I'm not given any numbers or keys.
I have an Elitebook 820 laptop. Please help anyone!
1 REPLY
Provost Provost
Provost
49213 9751 16606
Message 2 of 2
205
Flag Post
HP Recommended

Solved!

Cannot reset BIOS password

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation