10-21-2016 11:24 AM
When I enter the BIOS password incorrectly 4 times the system is locked, but I'm not given any numbers or keys.
I have an Elitebook 820 laptop. Please help anyone!
Solved! Go to Solution.
10-21-2016 11:32 AM
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
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