-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Cannot restart / shutdown

Create an account on the HP Community to personalize your profile and ask a question
12-24-2019 07:57 PM
My notebook HP spectre x360 AW002TU.
After install VPN Cisco (global client and vpn client cisco). I cannot restart properly. Its very very slow restart and I cannot shutdown completely, shutdown only off the screen, but the operating system still run.
I already try to install vpn with other notebook same OS (win 10 64 bit) this is work normaly and there no issue with restart or shutdown.
I think there is services in HP Spectre chrass with service VPN Cisco.
How I can solved my issue? Because in my work must use Cisco VPN.
Is there other way to solved this without reinstall manual windows 10 and other drivers?
I have already 3 times recovery my windows and try to install VPN.
Please help.
Thank you.
Regards.
Rifyan