cancel
Showing results for 
Search instead for 
Did you mean: 
jstep1
New member
2 1 0 0
Message 1 of 3
117
Flag Post
HP Recommended

Cannot see USB in the Boot Menu

HP ENVY 17t-k000 CTO
Microsoft Windows 10 (64-bit)

Hello,

 

I have my Windows 10 installed on the C:/, I'm trying to install Ubuntu on my D:/ drive. I have created a bootable USB with rufus tool (have tried others as well).

 

The problem is that I cannot see the USB in the Boot Menu.

 

I've searched all the internet, found some potential solutions like disabling Secure Boot, or enabling legacy mode in BIOS. None of them worked for me.

 

Im out of ideas. Please help.

2 REPLIES 2
HP Support Agent
HP Support Agent
10,764 10,736 458 515
Message 2 of 3
68
Flag Post
HP Recommended

Cannot see USB in the Boot Menu

@jstep1
Thank you for posting on the HP Support Community.

 

HP doesn't recommend the installation of Ubuntu OS on a computer shipped with Windows OS, nor will it support the installation of Ubuntu. HP will not provide Ubuntu drivers and suitable drivers may not be available for the hardware in the computer. Also, Ubuntu may not support some of the hardware or software features designed for the computer.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
jstep1
New member
2 1 0 0
Message 3 of 3
62
Flag Post
HP Recommended

Cannot see USB in the Boot Menu

Hello,

Thank you for the information. Does HP support any other distribution of Linux?

 

Best regards

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation