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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Cant open my notebook after updating the BIOS/Chips Driver( ...

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06-24-2022 01:14 AM
Hello @DavidCheung9999
@DavidCheung9999 wrote:Somehow I finally can boot my notebook up. I try to press the window + V and the power button. The notebook does not turn on properly but with a different error message "CMOS Reset (502)". After reboot the computer again it can run into the window and now I can use it.
However, I am afraid the nb cannot turn on again after turning off. Should I update the bios/chips driver again? Or what can I do?? Many Thanks
Check:
- CMOS battery: Should have 3V (Voltage)
- Enter BIOS and load setup defaults, save and exit
- Shutdown
- Start again ..
best regards
---
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06-26-2022 01:27 AM
After shutting down my notebook for a while and power up again. It always shows the "cmos reset 502" on the screen. I can get into the window after keep restarting the notebook. However, I can't get into the BIOS. I keep pressing the F10 key, holding the F10 after restart and holding the FN key & keep pressing hte F10. No ways can get into the BIOS to cheeck the Cell battery.
06-26-2022 06:51 AM
Hello @DavidCheung9999
Replace CMOS battery (CR2032). Should have 3V (Voltage)
It was a great pleasure to help you ✅
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
07-15-2022 02:53 AM
I try to update the BIOS. However, it shows "The system bios update failed." "Unable to successfully flash BIOS image."
After that, I try to use the usb method to update the bios, it also failed. "Unable to open BIOS signature file"
I cannot update/rollback the bios. What should I do?
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