Cant update BIOS

[patcher2]

I'm trying to update the BIOS on my laptop, but nothing works. I'm trying to update via USB. I downloaded the necessary driver from the official HP website, I start the installation, but nothing happens. According to the instructions, a window like the one in the attached file should appear, but nothing starts. Help me solve the problem. I do it according to the instructions https://support.hp.com/us-en/document/ish_3932413-2337994-16 

[VikramTheGreat]

Hi @patcher2,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble updating the BIOS using the USB drive. Sorry to hear about the issue. Please remove all connected devices from the PC except the Power adapter and try the BIOS restore first, and see if this helps.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged in
2) Hold down the Windows and B buttons together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support