Cap lock/num lock blinking one time

[Kbossb]

My G61-327CL is old and out of warranty. When I try to start it up, the screen stays black, and the cap lock and num lock lights flash one time. 

What can I do to fix this?

[MKazi]

@Kbossb

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to assist.

I understand that you have an HP G61-327CL Notebook. I understand that the laptop does not boot to Windows. Instead the laptop powers in and displays a blank screen. The caps and num lock blink one time.

To provide an accurate resolution, I need a few more details: 

• Did any hardware changes or software updates happen on the laptop recently?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Power off the laptop.
• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop.

If the issue persists then please perform a BIOS recovery. Please refer to the steps mentioned under "Step 1: Recover the BIOS using a key press combination".

Also, I came across this HP document which normally helps to resolve such issues. 

I sincerely hope this fixes the issue. Keep me posted. Cheers! 🙂

[Kbossb]

I appreciate the help however this did not work. I believe my CPU has failed

[MKazi]

@Kbossb

Thank you for your reply.

You may contact our HP phone support to check the hardware service options. 

Take care! 🙂